Closed Captioning



NBC UNIVERSO is pleased to offer closed captioning on many NBC UNIVERSO programs made available online. Programs with closed captioning will have a "CC" icon in the player controls. Just tap to enable or disable. To report an issue or concern regarding closed captioning on nbcuniverso.com, please contact us at universocc.complaints@nbcuni.com


Please detail your issue or concern by providing the following information:


  1. Name of the program
  2. Description of the issue (e.g., missing captions on a particular episode, captions cut off, timing is off)
  3. Website or application where you viewed the program
  4. Approximate time and date that the issue occurred
  5. Your name and contact information including mailing address, email and phone number

Written complaints concerning captioning on NBC UNIVERSO programs made available online may be sent to:


  • Margaret Tobey
  • Vice President Regulatory Affairs
  • NBCUniversal
  • 300 New Jersey Ave. NW
  • Washington, DC, 20001-2030

  • Phone: 202-524-6401
  • Fax: 202-524-6411
  • IPCComplaints@nbcuni.com